Thank you, John & Lara McGlohorn

We received an email from John & Lara McGlohorn today. Here is what it read:

What an exceptional experience, from start to finish. Bobby Brown was personable and scheduled our repair service at a time convenient for us and Phillip Croup, the young man who came to work on our unit, was above and beyond professional, skilled, and courteous. He quickly diagnosed the problem, patiently explained the issue and answered my many questions, made an expeditious repair, then replaced a fuse panel part to get us back up and running. Just want to say how grateful we are for his work, for cool air again, and we’d like to schedule a yearly maintenance checkup. Many thanks and we’ve already recommended Brown’s to several friends with AC repair needs.

Thank you for taking the time to let us know about your experience with Brown’s Arctic Air and for the referrals and recommendations you have shared with your friends. We are so glad to be of service to keep you comfortable and cool.

Thank you, Mr. Dunlap!

Just a short note to compliment the two young men who just left here after doing the annual inspection/service on our Westinghouse. The work was done quickly and efficiently as it was apparent they worked well together as a team. I’d recommend them to anyone!

John Dunlap

We received this today in an email and sincerely appreciate the feedback and compliments! Thank you, Mr. Dunlap, for the time you took to let us know and that you will recommend our services to your family and friends. We get practically all our business from referrals and again can’t thank you enough.

Thank You, Dave Morris

Your guys are great, did a fantastic job explained everything to me very courteous couldn’t ask for anything better. Thank you. Dave Morris

Dave had emailed us to get a new unit installed and we did it immediately. Thank you for the feedback and compliments!

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Thank You, Dottie

We received this nice thank you card in the mail today from Dottie. Thank you so much. We sincerely appreciate the feedback.

Thank you, David!

We received an email this morning from David, this is what it read:

John showed up today to service our AC, Found him to be very courteous, knowledgeable and friendly unlike ALL ac that was here 3 days ago and told me our AC was crap and should be replaced by a $6000 Bryant. It was very refreshing to find an honest man that reflects very well on your company. You have my business from now on and I will post 5 star reviews where ever I can. I have also posted a recommendation on our bulletin board for Browns.

Thanks again,
David R. Bouch

We appreciate your feedback! And thank you for the 5 star ratings.

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Hospice of Marion County needs a new roof!

This is a bid to move the ductwork out from under some units on the roof in order for new shingles or roofing material to be laid around the units.

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Royal Highlands Clubhouse Remodeled

We recently installed two new Mitsubishi Minisplits at Royal Highlands Manor. They enclosed their clubhouse to make more room for their residents to enjoy.

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Brown’s is a Family Run Company!

Brown’s is a family company for over 20 years. Brittany Brown has been working with her dad now for several weeks and is doing great and loving her new job. She recently graduated and has now joined the working population. Good Job, Brittany! We are very proud of you. Keep up the good work.

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Happy-Holidays

Happy Holidays From Brown’s Arctic Air!

We would like to extend our utmost appreciation for your business and wish you all a warm and happy Season’s Greeting!

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Thank you to our Commercial Accounts.

Brown’s Arctic Air, Inc. would like to extend our appreciation to our commercial accounts. This is only a few of the many. We will periodically switch out our banner to display more of the businesses we have serviced throughout the years. We have been dedicated to providing the utmost dependable, reliable and prompt service to our neighborhood businesses over the past twenty plus years and are proud to say we have developed many long term, trusting relationships with our local businesses! We are committed to providing excellent service, going beyond all expectations. So again, we say thank you to our commercial accounts for continuing to allow us to serve you!

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