August 8th, 2014
Your Name: – Randy C
Your Message: – I am currently in Ohio and found I had a problem with my A/C in Florida (electric bill). Never used anyone there, as I’ve never had a problem. Started research for a reputable company, settled on Brown’s. Called and asked if I needed to be there? “not if you have someone who can let us in” Gave Bobby the name and number, then in about two minutes I called to let him know Bobby would be calling. He had already called and said they would be there within the hour!! 2 hours from first call the unit was diagnosed and repaired! AMAZING – I used to be in customer relations for a major company, not easily impressed, Technician John and the whole company meet and exceed this customer’s expectations!! Thanks Randy C.
THANK YOU, Randy! We love hearing from our happy customers. We very much appreciate you taking the time to provide us with your testimonial. We hope we can be of service to you for many years to come.
July 23rd, 2014
We received an email from another satisfied customer. Thanks, Ted, for the feedback. We received Ted’s email for service at 1am this morning. We dispatched our wonderful technician, Phillip, to the rescue. He obviously did a GREAT JOB!
July 3rd, 2014
Kim and Cheryl, a couple of super nice people, owners at Ace Hardware Fruitland Park, are remodeling and adding more store and called in Brown’s Arctic Air to replace and move the air conditioners back to accommodate the new space they are adding to the store.
July 3rd, 2014
It’s another new month and 2014 is half over. Remember to check and change your filters. Send me an email if you would like monthly email reminders to change your air filters. A clogged filter leads to clogged drains and poor operation. We would also be happy to order a case of filters and deliver them for you.
May 13th, 2014
I was most satisfied with the work you did for me fixing a difficult problem in my air conditioner in April 2014.
Thank you so much! We really appreciate your feedback and compliments. We try hard to satisfy all our customers. We know how hot it can get out there and we don’t want anyone having to wait to long in the boiling heat. Please give us a call, we have 24/7 emergency service and we live up to everything we say and stand by our work. If you don’t use Brown’s Arctic Air, please check the Better Business Bureau on any company you choose to service your ac and heating system. Be aware that there are many scammers out there trying to get everything they can out of you and not do the repair.
April 9th, 2014
Mitsubishi Mr. Slim Ductless Minisplit System
April 9th, 2014
Our unit stopped cooling. At 8:30 P.M. we had a service person at our door and he had us cooling again within 20 minutes. We’ve been using Brown’s for nearly ten years and find them to be great at what they do. You won’t be sorry if you use them and will grow to trust them immediately. Trust is everything is this business.
January 13th, 2014
I have worked with Bobby and Brown’s Arctic Air for almost 10 years on a number of different commercial projects. Work from routine servicing of air conditioners to larger more difficult replacement jobs. I have only positive things to say about the quality, service, and reliability of the work and the equipment that Brown’s has installed. Bottom line is that I highly recommend them.
We at Brown’s Arctic Air greatly appreciate the feedback and recommendations of our customers. We can’t thank you enough. Your wonderful feedback and our strong reputation as a reliable and honest air conditioning company in the Tri-County area has turned out to be our greatest asset for marketing and gaining new customers. Again, we thank you!
October 25th, 2013
Thank you, Roger F., for the recommendation on Manta!